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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (26) |
89.7%
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4 Stars (3) |
10.3%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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S***t |
16 Jul 2019 10:21 Nice product |
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L***o |
16 Jul 2019 09:52 Lipstick is great. Finally waited. It was about 7 months:/ |
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Z***U |
16 Jul 2019 09:25 Does not strongly dry lips (like any other matte lipstick), resistant, color awesome |
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L***a |
16 Jul 2019 00:56 Color does not match. |
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N***i |
15 Jul 2019 00:48 I love these lipsticks!!! Delivery is fast, on the lips keeps all day! |
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S***i |
13 Jul 2019 21:10 Wowwwww |
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M***m |
13 Jul 2019 15:17 Excellent. |
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K***k |
13 Jul 2019 12:20 wonderful |
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L***o |
13 Jul 2019 05:26 Very good |
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S***o |
12 Jul 2019 18:37 Better impossible! |
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D***k |
12 Jul 2019 14:04 Very beautiful! And smell good, do not dry. |
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A***h |
12 Jul 2019 09:51 Excellent long-lasting lipsticks i recommend, the tone is super beautiful and bold. Delivery time is a little long but honestly worth it |
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R***a |
12 Jul 2019 04:47 Nice Color |
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C***i |
12 Jul 2019 03:01 Thank you so much! The colors are insanely beautiful on my lips! And they came super fast as well (a month to Romania). I'm super satisfied. Recommend! |
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K***e |
11 Jul 2019 07:23 Corresponds to the description. It's on time. The quality is excellent. Thanks for the store |
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G***o |
11 Jul 2019 07:12 Wonderful |
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D***a |
11 Jul 2019 02:42 2,5 months waiting! But come, everything is ok |
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P***e |
10 Jul 2019 19:36 Done |
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J***j |
10 Jul 2019 14:01 I love it. |
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S***i |
10 Jul 2019 06:08 Hi Seller, Thank you very much for the nice product. Delivery very fast I will order next time. Thanks again!! |
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E***e |
10 Jul 2019 04:22 thank you very much |
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S***o |
10 Jul 2019 02:11 I order not the first time... as always everything is super! |
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L***a |
10 Jul 2019 01:27 Beautiful |
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L***n |
10 Jul 2019 00:50 very fast delivery and my wife like it. |
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N***s |
9 Jul 2019 22:51 The color is better than I thought it would look. Very happy with it. |
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L***l |
9 Jul 2019 12:54 Arrived today very beautiful |
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A***i |
9 Jul 2019 04:08 all 9 shade which i buy are so awesome i just love all the shade i got my parcel within 20 days in india thnk you store for this great product |
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J***a |
8 Jul 2019 23:08 The parcel went more than two months, lipstick resistant... Even too) only micellar water can be removed. As for the color, it is slightly different from the store's picture, darker. There is no smell at all. In general, the purchase is satisfied. |
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P***h |
8 Jul 2019 13:03 Didn’t receive it but got a refund. Waited 3 months before opening a dispute |
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