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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (24) |
80%
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4 Stars (6) |
20%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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L***a |
16 Jul 2019 11:14 Long lasting |
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Customer |
16 Jul 2019 09:33 I love it!!! |
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K***a |
16 Jul 2019 09:26 The order did not receive but the store returned the money immediately |
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F***l |
16 Jul 2019 08:57 Very good pigmentation and the same for holding |
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K***s |
16 Jul 2019 08:38 Matte lipstick, on the lips sticks, there is no gravity. |
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Customer |
16 Jul 2019 08:04 I never received my order but the store reimburses me |
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V***v |
16 Jul 2019 05:03 Good liquid lipstick, pleasantly smells |
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D***s |
15 Jul 2019 17:14 It attaches very well to the skin, the c smell is very nice and has nice smell |
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D***s |
15 Jul 2019 17:12 It sticks very well, the c smell is very nice and has nice smell |
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Customer |
15 Jul 2019 10:31 The color came not the same as the picture #10, much lighter. |
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Customer |
15 Jul 2019 08:38 ok |
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T***a |
15 Jul 2019 06:45 Normal lipstick. Sorry only not persistent |
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R***v |
15 Jul 2019 00:42 The order did not pass but the money was returned |
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L***z |
14 Jul 2019 21:34 Excellent Product |
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S***s |
14 Jul 2019 09:36 Bien |
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K***e |
14 Jul 2019 05:31 Thank You |
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Customer |
14 Jul 2019 02:35 Shipping is long. I ordered two shades, both as in the picture. Lipstick is persistent, only here dries the lips and sticks. |
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A***a |
13 Jul 2019 13:35 Good. Does not stick |
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A***a |
13 Jul 2019 13:34 Good. Does not stick, smells normal, pretty resistant. |
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A***s |
13 Jul 2019 05:00 Thank you store money returned |
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G***m |
13 Jul 2019 02:51 Chic better than original) |
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P***n |
12 Jul 2019 11:56 colors are off |
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N***e |
12 Jul 2019 08:44 top |
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I***o |
12 Jul 2019 08:43 Thank you. Lipstick really liked! Durability is good. I recommend! |
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L***k |
12 Jul 2019 07:44 Delivery of souger spvidka!! |
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Customer |
12 Jul 2019 07:42 The goods did not receive, but the store returned the money after opened the dispute. |
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K***a |
12 Jul 2019 01:47 Lipstick super. Resistant On the photo numbers take turns 7,4, 11,12 |
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M***k |
11 Jul 2019 23:08 great tnx |
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S***e |
11 Jul 2019 22:22 A best lip gloss I've got after a long time,long lasting |
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R***r |
11 Jul 2019 16:21 Awesome! Dries almost immediately, does not get dirty, nowhere remains) thrown in a box) i advise |
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