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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (28) |
93.3%
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4 Stars (2) |
6.7%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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M***z |
15 Jul 2019 20:37 Beautiful thanks |
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S***r |
15 Jul 2019 19:05 I love them |
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A***d |
15 Jul 2019 13:49 Very accurate |
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A***a |
12 Jul 2019 19:37 Came super fast thank you store |
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P***e |
12 Jul 2019 09:54 Perfect Thank you |
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U***k |
11 Jul 2019 09:35 Pretty have long natural hair don't look so artificial be enchanted |
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F***r |
8 Jul 2019 13:57 i love it |
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S***n |
5 Jul 2019 10:52 Really love these lashes. They are very nice and soft exceeded my expectations |
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A***s |
28 Jun 2019 07:12 I bought this before I always stack back up because how good these lashes are |
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T***y |
26 Jun 2019 09:17 Love these lashes they are the bomb I think I might order me another pair every one love them |
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Customer |
20 Jun 2019 04:08 I love these lashes. |
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C***s |
19 Jun 2019 09:42 2 weeks but nice |
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K***s |
18 Jun 2019 10:03 One of my favorites |
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Z***e |
17 Jun 2019 18:03 Just as described. |
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O***e |
16 Jun 2019 11:15 lovely |
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E***k |
16 Jun 2019 07:29 No glue included, only minus. Eyelashes kind have glue wearing, but can't their stick, because for poorly this adhesive holds. |
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S***s |
14 Jun 2019 12:36 Got everything right very beautiful good quality with 18 days |
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R***e |
14 Jun 2019 10:52 There is nothing to say well toufu sends fast |
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U***c |
11 Jun 2019 15:55 They’re gorgeous! I love them! |
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M***s |
11 Jun 2019 13:55 Nice |
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T***n |
10 Jun 2019 07:39 Très naturel |
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S***i |
9 Jun 2019 20:04 look really glamorous and stay on perfectly with the thick band |
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R***e |
31 May 2019 16:28 I love these lashes. I want to order more But they take soo long to arrive. |
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Customer |
30 May 2019 16:05 Amazing quality and looks exactly like the picture |
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P***k |
30 May 2019 15:48 The lashes are mad cute I love love love them! I might order more in the future and I can’t wait to try them on, I also love how thick they are. |
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Customer |
29 May 2019 04:07 Absolutely stunning.. Exactly as pictured |
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G***e |
27 May 2019 05:20 Is not so crowded as the picture, but so Beautiful |
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A***o |
25 May 2019 07:00 Perfect |
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A***z |
25 May 2019 03:17 All good |
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S***h |
25 May 2019 00:29 Took a very long time to arrive |
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