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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (30) |
90.9%
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4 Stars (3) |
9.1%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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U***s |
15 Jul 2019 14:44 Pretty |
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S***t |
13 Jul 2019 21:49 So cute |
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S***n |
12 Jul 2019 19:16 bomb lashes |
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U***r |
11 Jul 2019 17:18 Beautiful |
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T***l |
11 Jul 2019 03:55 Not provided as in the picture |
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A***h |
10 Jul 2019 19:13 Don’t really like the packaging |
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C***s |
9 Jul 2019 14:18 Finally received after a month long wait . But they are nice ! |
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J***t |
7 Jul 2019 17:37 Best eyelashes ever |
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V***r |
2 Jul 2019 05:14 will order again |
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J***n |
30 Jun 2019 11:10 I bought two because I like to double mines and they look gorgeous |
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Customer |
29 Jun 2019 15:52 I love them, they're very soft. I haven't tried them on yet, but they look extremely good!! |
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M***e |
29 Jun 2019 08:31 Very thick and full and long I ordered 4 took about a month to come |
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B***s |
28 Jun 2019 22:07 Great product |
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J***n |
28 Jun 2019 09:22 So very pretty! Must order again |
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B***s |
26 Jun 2019 18:07 Love them all!! They got here in only like 2 weeks!! Best vendor ever |
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A***S |
25 Jun 2019 18:34 I Love These Lashes Shipping was harsh but worth it |
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M***e |
21 Jun 2019 19:36 I loved these so much so beautiful and I’m a lash freak so I’m good lashes |
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U***a |
20 Jun 2019 13:43 They’re gorgeous |
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B***B |
18 Jun 2019 12:52 thanks |
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T***l |
14 Jun 2019 12:54 not exactly as pictured but I'm happy nonetheless, bf says they look like caterpillars.. |
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U***r |
13 Jun 2019 10:34 lashes nice, box came a little raggedy |
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Customer |
9 Jun 2019 06:56 I AM IN LOVEEEE WITH THESE LASHES! Super fast shipping I think it was like 3 days ! Definitely ordering again . |
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K***n |
7 Jun 2019 07:55 I love them |
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M***a |
6 Jun 2019 23:33 Absolutely love these!! |
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O***T |
6 Jun 2019 01:43 Best eyelashes ever |
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D***n |
31 May 2019 13:26 It was great I love them |
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E***z |
30 May 2019 19:16 Ordered on May 5th and it arrived today (May 30th) so shipping took a little less than a month. These lashes are super cute and fluffy! Super adorable. This is my first time ordering from this certain store and I will definitely be ordering more! No damage whatsoever. Would definitely recommend! |
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J***a |
25 May 2019 05:31 I love the lashes they so soft and long I will be buying more I’m so happy |
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J***o |
23 May 2019 08:21 took a couple weeks, they’re nice! |
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G***m |
19 May 2019 04:37 Looks just like picture |
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B***b |
9 May 2019 09:23 They look exactly the same I’m very happy |
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D***n |
7 May 2019 23:51 These lashes are everything most deff getting more from you |
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Customer |
7 May 2019 20:54 Love them |
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