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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (23) |
82.1%
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4 Stars (5) |
17.9%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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T***d |
16 Jul 2019 10:34 delivery took time but it's ok, I received my eyelashes. they are not heavy at all and it's look huge but when you wear them it look nice, even it's okay for daily use. (little tip, brush your eyelashes with eyelashes or eyebrow brush, its will give more natural look) |
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K***z |
16 Jul 2019 09:57 They're beautiful! I highly recommend them, they arrived ahead of schedule |
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F***a |
16 Jul 2019 09:31 Perfect ! |
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Customer |
16 Jul 2019 09:11 lovely lashes but have not tried yet |
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A***e |
16 Jul 2019 08:33 2 weeks to Nigeria, good product I recommend |
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Customer |
16 Jul 2019 08:06 very nice |
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L***u |
16 Jul 2019 07:11 Nice |
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Customer |
16 Jul 2019 06:13 OMG!!!! I would give it a hundred stars if I could, store packaged goods very well and these lashes are absolutely so soft and beautiful. took almost four weeks to get them but I am so happy and will buy again from this seller,exactly like in picture... can't wait to wear them |
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O***a |
16 Jul 2019 05:35 I'm not thrilled. I ordered quite others, (even next) sent bundles. Now the store indicated that those are not available. (If you do not have the goods why expel another?!) Gaps between cilia do not like at all. To the touch are good, soft. I wear them rarely, only for holidays, so the dispute did not open, reduced 1 star. |
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M***i |
16 Jul 2019 03:32 Beautiful eyelash |
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O***o |
16 Jul 2019 03:13 Very very good quality! It's not plastic |
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T***o |
16 Jul 2019 02:31 Delivery less than a month, whole, soft. the truth is certainly long and a little puppet looks, but for emergency exits the most it. a light sticky layer allowed to glue itself. i do not know how it will hold without glue. the order is very satisfied, thank you. |
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M***a |
16 Jul 2019 01:44 All OK |
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V***v |
16 Jul 2019 01:36 Very nice look. Probably more evening option. Thin, neat, but very long |
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Customer |
16 Jul 2019 01:29 Eyelashes not stick carefully need to use additional glue |
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U***g |
16 Jul 2019 01:19 love them |
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U***r |
15 Jul 2019 20:52 I haven’t put them on yet, but they look amazing. |
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U***r |
15 Jul 2019 19:51 These lashes are AMAZING, the quality is very similar to House of Lashes and Lilly Lashes. (I purchased two packs of the 04 lashes, shipping took about 3 weeks) I will definitely be coming back to buy more! |
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U***r |
15 Jul 2019 19:11 They seem really good I haven’t tried them yet but I am very excited too. It did take awhile for them to ship but I feel like it was worth it. |
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Customer |
15 Jul 2019 19:09 so pretty |
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T***n |
15 Jul 2019 17:36 very nice lashes |
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K***e |
15 Jul 2019 15:49 Product as expected |
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U***y |
15 Jul 2019 15:39 I absolutely love these eyelashes. I got 5 different styles. Toon about a month to get here! So beautiful and the bands are not thick and stiff they’re really bendable. !!! |
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A***s |
15 Jul 2019 15:06 Amazing highly recommend! |
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Customer |
15 Jul 2019 14:57 Perfect. Arrived super fast!! This is the 05 |
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Customer |
15 Jul 2019 14:25 Very cute !! |
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Customer |
15 Jul 2019 13:25 I love them ! |
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A***s |
15 Jul 2019 12:38 Very good quality thank you very much I recommend |
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