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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (25) |
89.3%
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4 Stars (3) |
10.7%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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L***e |
16 Jul 2019 02:01 Cames after 2 months, eyelashes is gud and realy soft. |
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J***e |
16 Jul 2019 00:03 Parfait |
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Customer |
13 Jul 2019 00:23 Great Quality |
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K***s |
12 Jul 2019 17:27 smooth transaction and delivery. as described and pictured. pleased. |
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N***n |
10 Jul 2019 21:27 D22, D60, & D46 are perfect if you like big voluminous lashes that are yet very beautiful. D12, D02, & D17 are more subtle and are on the natural side but look so gorgeous and lengthy. |
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A***a |
10 Jul 2019 06:12 Came in a box, all as in the photo |
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K***g |
9 Jul 2019 18:09 My Favorite order them all the time they always come early |
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W***A |
8 Jul 2019 20:19 i’ve already worn them & they’re comfortable & cute! |
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K***k |
3 Jul 2019 13:26 Rzesy super. Przesylka szla miesiac. |
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M***a |
30 Jun 2019 23:45 I like the mink lashes more. |
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Customer |
26 Jun 2019 16:48 Looks like picture. The reviews with pictures allowed me to make this purchase |
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Customer |
23 Jun 2019 23:17 super |
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S***n |
13 Jun 2019 13:49 Very beautiful Eyelashes as on the Pictures. |
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N***n |
12 Jun 2019 12:00 Thank you! |
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M***t |
11 Jun 2019 05:28 Nice lashes |
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Customer |
11 Jun 2019 04:25 Nice |
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D***d |
10 Jun 2019 13:48 Great quality! |
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U***c |
3 Jun 2019 16:20 Love the lashes! It took about 2 1/2 weeks to arrive to California! |
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Customer |
3 Jun 2019 01:58 Great item. Thank you, I’m very happy! |
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M***s |
2 Jun 2019 13:56 The wait for these lashes to so long, but in the end i love them. |
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O***a |
29 May 2019 09:38 Very fast delivery! 10 days to Germany |
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S***a |
29 May 2019 09:01 Nice lashes, they arrived a bit late but in perfect condition, maybe just a little bigger than the picture, but they’re very nice. |
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L***i |
23 May 2019 22:48 Love it. Will definitely recommend |
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K***O |
20 May 2019 15:06 Fast Delivery |
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N***e |
17 May 2019 17:25 I got the styles D27, D46, D37. I haven’t opened them yet but the shipping was so amazing I rushed to write this review. May 8th to May 17th (9 days) is how long it took and I was so satisfied with that lol |
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L***n |
16 May 2019 18:41 So cute. Light weight. Gorgeous. I’m buying another pair now!! |
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Customer |
11 May 2019 04:05 I absolutely love this store, i won't buy my lashes from anywhere else! |
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W***a |
9 May 2019 09:31 I haven’t wore them but they look very cute |
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