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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (29) |
96.7%
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4 Stars (1) |
3.3%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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P***u |
16 Jul 2019 11:48 Beautiful. Will buy more |
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N***o |
16 Jul 2019 09:07 Wonderful |
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N***l |
16 Jul 2019 01:18 Product is exactly to what is shown on the actual page. Highly recommend the store as the lashes look beautiful. Delivery to Sydney Australia took approximately 3 weeks. |
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A***v |
16 Jul 2019 01:14 All right, eyelashes of good quality, constantly buy. |
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G***o |
15 Jul 2019 21:01 Great quality, strip line is flexible not stiff |
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C***o |
15 Jul 2019 19:10 The description is accurate. |
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K***e |
15 Jul 2019 13:44 Thank you so much |
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Customer |
15 Jul 2019 01:05 The rb reached in 3 weeks. Quality is good |
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A***a |
15 Jul 2019 00:28 Wonderful! Ideal for everyday wear: very natural and natural look, while long enough and lush, but not enough to suspect them overhead. In general, i recommend, for a long time i was looking for such! |
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Customer |
14 Jul 2019 13:09 Eyelashes are super natural and comfortable. |
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D***l |
13 Jul 2019 05:13 Very good quality |
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Customer |
13 Jul 2019 03:27 Quality goods. Fast shipping and responsible store. |
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A***z |
12 Jul 2019 19:39 Everything perfect |
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A***n |
12 Jul 2019 18:13 Absolutely love! Even with black band, look natural if close to the lashline; will be ordering more! |
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P***p |
12 Jul 2019 01:22 They have arrived well, 20-25 days to reach spain. they're big, i'll have to cut a little bit. They're very pretty and tupid, maybe a little overdone, and that thing i bought from the most discreet. As soon as lss uses i put photo |
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Customer |
11 Jul 2019 08:06 Perfect i'll ask again |
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Customer |
11 Jul 2019 05:19 Cilia beautiful exactly as in the picture. Thank you) shipping month, tracked only before arrival in destination country... |
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R***s |
10 Jul 2019 21:12 The lashes aren’t too long and I love that since I wear glasses and I can’t always blink comfortably when I wear long lashes. Very nice and not too dense. |
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U***f |
10 Jul 2019 16:43 Jadore |
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M***u |
10 Jul 2019 03:45 Ok |
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G***u |
10 Jul 2019 03:32 They look natural. |
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A***s |
7 Jul 2019 23:25 Did not expect so good quality |
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V***s |
7 Jul 2019 12:06 Cilia are very good quality and look natural. |
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Customer |
4 Jul 2019 06:19 fast delivery, very natural look,will order more.thank you |
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R***u |
3 Jul 2019 13:48 Received product in mailbox in 40 days in good condition. Looks good though the line that sticks on the lid seems thick and heavy. Will add additional review after trying these. |
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V***o |
2 Jul 2019 06:52 All good. they are beautiful thick and soft and they know too much fake. we will try. free shipping a little slow. |
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E***n |
2 Jul 2019 04:56 Fantastic lashes as usual. |
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Customer |
1 Jul 2019 21:11 the shipping was very fast, and the product is perfect |
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Customer |
1 Jul 2019 12:25 Joli |
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Z***M |
1 Jul 2019 02:29 Visually good quality. Long delivery. |
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