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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (50) |
83.3%
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4 Stars (10) |
16.7%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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I***a |
16 Jul 2019 02:05 good |
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U***r |
15 Jul 2019 16:12 Item arrived fast & well-packaged. Box was shrink-wrapped with a ‘cruelty-free’ designation. I’ll post another photo once I try the mascara. Recommended. |
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T***n |
15 Jul 2019 02:36 Item not received. Money returned |
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Y***w |
14 Jul 2019 12:33 normal |
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S***h |
14 Jul 2019 12:16 Just super!!!!!!!! |
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Customer |
14 Jul 2019 04:51 Very well lengthens the eyelashes and does not pack. |
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E***S |
13 Jul 2019 03:52 It was very long, even had time to open a dispute and immediately came, corresponds to the description, did not pour out, a little box crumpled, and so,-everything is good, the period up to 22 years, pts fresh, like a good, i will use and complement the feedback if something is not good while everything is like, except delivery, by the way the store asked patiently to wait, so i also recommend it as responsible and fulfilling its obligations, 5 * |
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Y***a |
13 Jul 2019 03:42 Thank you. Good quality. |
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D***a |
13 Jul 2019 01:19 Super!!! |
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C***c |
12 Jul 2019 09:31 thanks |
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T***a |
11 Jul 2019 21:36 Ink is happy. Does not lie in lumps. The effect of doll eyelashes will not get. Lays down easily, naturally. Easy to wash off. Does not smear under the eyes. |
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M***a |
11 Jul 2019 08:39 At first, i absolutely did not like mascara, did not paint at all, after a week it became normal, it may not dry much. But wow effect should not wait |
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P***x |
11 Jul 2019 03:42 I order already 2 times. Mascara is very good. Before the primorsky territory the goods went a month and a half .. But it's worth it. |
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Customer |
11 Jul 2019 03:08 The carcass was similar, all the yak in the inventory was listed. Garno see the check and wash! I'm gonna be cold! Definitely recommend!! |
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E***D |
10 Jul 2019 22:58 Beautiful!! Has nothing to envy to the mascaras of great brand!!!! Low price and high efficiency |
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A***a |
10 Jul 2019 20:46 Mascara is good, but not wow, were better. The volume gives, the length is also a little. Washed away with lumps, but leaves dark circles under the eyes, even with foam. Overall good |
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R***a |
9 Jul 2019 21:40 The order took a very long time |
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K***u |
9 Jul 2019 10:40 Good mascara, i'll order more. |
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R***e |
9 Jul 2019 10:16 Mascara took two pieces praise. I liked it. I recommend |
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S***a |
9 Jul 2019 02:18 Mascara came quickly. Quality is good, despite the fact that it is a little less than usual all carcasses. I'm happy with the brush, combs the cilia well. It's not enough for me to apply mascara once... But it depends on what result you want to get. Washed both with water and makeup remover. In general, mascara is like. I advise you. Seller thanks! |
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T***r |
8 Jul 2019 21:26 love this mascara its one of my favorites. does a great job at lengthening and seperating my lashes. it gives them a whispy look. i just re ordered. |
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Customer |
8 Jul 2019 10:00 Mascara is kind of watery. |
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B***b |
8 Jul 2019 06:46 Before moscow the parcel was two months. mascara has not yet opened. |
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O***a |
7 Jul 2019 09:48 Good mascara! |
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K***o |
7 Jul 2019 07:47 Delivery is not fast, i liked mascara, but it is smaller than it should be. |
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A***v |
6 Jul 2019 14:08 Thank you store.! Delivery to moses through the desert. Went sooo long. Mascara itself is ideal for me. Eyelashes are voluminous, their. And in the painted form often comes drama lash. Wanted a natural and unbreakable effect. Washed with lumps, easy. Packing norms, irritation did not reveal |
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E***a |
6 Jul 2019 08:52 Excellent mascara, came quickly. All whole, no complaints. With the store did not communicate, for the goods-thank you very much. |
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S***m |
6 Jul 2019 01:16 Magic goes on easy one of the best that I have ever brought even better than the high ends one that cost 70 dollors WILL BE BUYING MORE . |
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A***i |
6 Jul 2019 00:02 Super happy with it |
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G***f |
5 Jul 2019 09:34 Mascara came quickly)) was packed in a box. True, the tube itself is some dirty .. Not yet tried) |
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R***b |
5 Jul 2019 09:29 Really liked mascara |
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G***a |
5 Jul 2019 07:50 The goods ordered on march 23, 2019, within 100 days did not come, i understand that the store is not guilty, so i do not remove the stars. |
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M***U |
5 Jul 2019 04:30 my eyelashes did not thicken up like the photo but it did add a couple millimetres in length. I am very satisfied with the overall effect. I definitely look like i have eyelashes now. I have very thin eyelashes and compared to what i was using previously, way better mascara. A great product. Love it and highly recommend. it arrived very well packaged. i would have loved to receive it earlier. I will order more to have in the different bags i use. |
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L***e |
5 Jul 2019 00:25 Très bien |
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T***a |
4 Jul 2019 23:06 Already 5 carcasses in total ordered, and friends and neighbors are all very satisfied |
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A***o |
4 Jul 2019 14:49 Came mascara without a limiter, all the contents on the brush. Opened a dispute, returned the money. |
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R***a |
4 Jul 2019 10:57 5* |
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A***a |
4 Jul 2019 09:06 Before novokuznetsk the parcel was 1,5 months old. Sealed in mica, the box is not crumpled, but the case itself is a bit cocked. Big fluffy brush. Super effect did not notice. |
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E***a |
4 Jul 2019 08:32 Mascara liked, creates volume and length. Although i prefer silicone brushes more, this one did not upset at all. I was afraid that the mascara would be waterproof, but i wash it, as usual mascara, foam for washing. |
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Customer |
4 Jul 2019 05:55 top |
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A***n |
4 Jul 2019 05:06 Good mascara very happy |
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E***a |
4 Jul 2019 04:30 Everything is well packed, delivery in time. Recommend product and store! Thank you!!!! |
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O***o |
4 Jul 2019 03:48 The goods went for a long time, thought it would come faster than on jum, but no. packed was in the package, but the box was in some places of mint, the brush is good, the smell is not much not pleasant, the shelf life is specified, let's see what mascara will be in use... |
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T***o |
3 Jul 2019 22:27 Scratched packing, in business not soon find out |
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T***l |
3 Jul 2019 22:26 Love this Fiber Lash mascara. Great deal for the price. Thank you store. Very pleased. |
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Customer |
3 Jul 2019 01:55 ok |
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A***e |
2 Jul 2019 02:21 Labai Geras, geresnis net uz lietuviskus. Uzsisakysiu net I prieki. Blakstienas Labai ilgina, IR nenutrupa. |
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A***W |
1 Jul 2019 11:06 Fast shipping. Ink not uczula most importantly, Thickens and extends lashes. Cool product. Recommend. Thank you very much |
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Customer |
1 Jul 2019 09:37 maravilloso |
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E***a |
1 Jul 2019 08:36 Came has not yet used |
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