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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (60) |
93.8%
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4 Stars (4) |
6.3%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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L***n |
16 Jul 2019 06:44 Product quality excellent, Apple certificate. Recommend. |
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Y***o |
16 Jul 2019 06:39 Wire norms, recommend |
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N***V |
16 Jul 2019 06:10 As usual good |
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A***n |
16 Jul 2019 02:40 In sochi the goods came in 51 days. The quality is excellent, fully corresponds to the description. I order baseus products not for the first time. Very satisfied with the quality. I recommend the product and the store. |
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C***c |
16 Jul 2019 02:15 Thank you |
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F***v |
16 Jul 2019 00:56 Good wire |
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E***v |
15 Jul 2019 23:55 Good quality packaging, the cable itself is perfectly made, everything is very reliable. |
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K***n |
15 Jul 2019 15:56 As described However incorrect tracking information provided, Please update so you can be paid Tracking Number: YWB115966971PH |
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M***n |
15 Jul 2019 14:51 The cable seems to be of very good quality, it correctly charges my phone without error message. |
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A***i |
15 Jul 2019 14:38 great quality |
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W***k |
15 Jul 2019 07:06 Quickly and Super all. Cable approx. |
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D***e |
15 Jul 2019 06:58 Compliant product and good quality. |
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O***v |
15 Jul 2019 06:00 Very high quality cable |
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M***m |
15 Jul 2019 05:14 Everything is super. I recommend the store. |
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E***r |
15 Jul 2019 03:34 All Ok. Thank you! |
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S***a |
15 Jul 2019 02:59 Cord norms, works. Thank You |
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P***a |
15 Jul 2019 02:28 Good |
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S***o |
15 Jul 2019 00:48 The product corresponds to the description |
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C***p |
14 Jul 2019 21:44 Very good product |
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E***a |
14 Jul 2019 21:02 T |
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A***l |
14 Jul 2019 05:01 Seems like a good quality robust cable . |
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R***a |
14 Jul 2019 03:58 Works as promised. Baseus cables are always great quality |
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J***n |
13 Jul 2019 22:09 Nice design and it works. |
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F***e |
13 Jul 2019 11:42 Recieved 31 days after ordening. Ok, as described. |
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Customer |
13 Jul 2019 08:47 Product is as described, is able to charge iPhone, very good indeed. Can recommend it. |
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Customer |
13 Jul 2019 05:00 Very high quality cord, i advise everyone |
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V***k |
13 Jul 2019 02:41 Very fast, came in 10 days all super |
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S***s |
12 Jul 2019 19:55 Good quality. This is second time. Will buy again. |
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O***c |
12 Jul 2019 14:42 Material quality is very good |
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M***l |
12 Jul 2019 10:46 I ordered two wires. Come very quickly! Charge, the quality is good store responsive. I recommend. |
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J***s |
12 Jul 2019 08:40 Very good quality |
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F***e |
12 Jul 2019 02:29 Recieved 36 days after ordening. OK, as described. |
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P***h |
11 Jul 2019 14:57 Arrived timely and well packaged. Works well however only first day of use. |
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A***n |
11 Jul 2019 11:35 Thank you, everything works fine! |
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Customer |
11 Jul 2019 10:30 arrived quickly, charged my IPad. |
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J***v |
11 Jul 2019 09:45 The goods received quickly, safely and safely. Thank you! |
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H***q |
11 Jul 2019 09:35 Great product and high quality I recommend buying thank you very much to the store it is a strong product |
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M***v |
11 Jul 2019 08:36 Excellent products from baseus! Quality at altitude! Shipping long ( |
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Customer |
11 Jul 2019 07:51 I receive the package. Thank you! |
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N***t |
11 Jul 2019 03:01 As described |
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M***n |
10 Jul 2019 13:09 It works and I am very happy with the look and quality of the product. |
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M***k |
10 Jul 2019 04:55 Product match the description. Seller shipped the goods immediately. Logistics tracking information were not updated but goods arrived in the indicated date window. Happy to recommend the store. |
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A***n |
10 Jul 2019 04:55 Good wire recommend |
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A***i |
10 Jul 2019 04:24 Excellent cable, charging without problems is not worse than the original. Externally looks very reliable, operation of course will show how in fact) delivery by the way is very fast. |
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D***o |
10 Jul 2019 02:16 Fire |
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U***i |
9 Jul 2019 12:29 All OK |
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A***v |
9 Jul 2019 12:07 Will go |
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A***u |
9 Jul 2019 09:47 I recommend very good quality |
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Customer |
9 Jul 2019 07:45 Excellent cable quality 10/10 |
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N***o |
9 Jul 2019 03:18 Thank you very much! Great! |
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