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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (18) |
81.8%
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4 Stars (4) |
18.2%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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A***a |
16 Jul 2019 08:08 Great, go size in size. |
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Customer |
14 Jul 2019 22:16 Color as in the photo, in my 37.5 sat right in size. The width is slightly narrow (i have a fairly wide foot). Light, everything is sewn neatly, there is no smell, from dense textiles. Come quickly |
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Customer |
14 Jul 2019 00:26 Disgusting quality... |
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L***a |
8 Jul 2019 03:55 Shipping to perm in 13 days, store recommend, track is tracked all way by russian post |
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Z***i |
7 Jul 2019 06:14 it was perfect NJ |
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I***z |
6 Jul 2019 03:40 Bien |
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V***k |
28 Jun 2019 05:51 Took the size 10 at its 41. Approached just. On a wide leg will not work, only on a narrow one. Shipping about 3 weeks. Took for 830,78 r. |
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M***l |
23 Jun 2019 06:25 nice .. and perfet size .. 7.5=>38 |
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Customer |
20 Jun 2019 01:16 Good, wear 37, ordered 7.5, turned out to be large in size) |
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R***a |
18 Jun 2019 11:40 All as in the photo. Very comfortable. |
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N***n |
17 Jun 2019 23:27 I love it... Thank you store |
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V***a |
17 Jun 2019 21:48 I took on my 36 size. Came up perfectly. The color is darker than in the photo. |
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E***a |
15 Jun 2019 02:22 Very good, at 38.5 came 8.5, in the foot a little too big, the purchase is satisfied. |
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N***a |
13 Jun 2019 19:32 Took 8,5, at 38 too big. sneakers are good. |
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A***a |
8 Jun 2019 04:44 Shoes are great, but troszkę too large. Despite all recommend. |
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D***n |
8 Jun 2019 01:39 nice shoes. |
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U***n |
4 Jun 2019 10:01 Really comfortable shoes, feels like walking barefoot :) My eu shoesize is 39, ordered 40, fits perfectly. Highly recommend! |
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W***a |
4 Jun 2019 08:56 Nice sneakers. Smell OK. Recommend. |
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G***r |
26 May 2019 11:35 Nice color. |
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Customer |
15 May 2019 23:51 Shoes are good, quality. But with the size i did not guess-at 38 european he to me bolshevat. The size smaller would be perfect. |
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Customer |
12 May 2019 04:41 Delivery in normal time, about a month. The size 7.5 at 38 came up perfectly. On the narrow and middle leg will be normal, at full do not advise. Comfortable to wear. |
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Customer |
4 May 2019 12:10 Very nice sneakers. I recommend it |
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