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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (68) |
97.1%
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4 Stars (2) |
2.9%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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Customer |
13 Jul 2019 14:12 Good quality mascara brush is great at lengthening lashes does not transfer under my eyes either |
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M***r |
13 Jul 2019 04:19 It's packaging is awesome. Worth buying product |
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L***a |
12 Jul 2019 11:54 thanks!super |
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A***a |
12 Jul 2019 10:42 Delivery is just over-fast! Mascara is excellent, there are no allergies, eyelashes are long, expressive. Removable easily! I'm delighted!!! Recommend!!! |
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S***o |
10 Jul 2019 01:10 Delivery by laos. Tracking to belarus. I ordered two different carcasses. 9981-dirty eyes, lengthened eyelashes small, when washed away left the panda effect. The goods are 4 with a minus. When further use, i will add a review |
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Customer |
8 Jul 2019 05:14 Mascara did not come, but the store without problems returned the money |
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Customer |
8 Jul 2019 02:33 Glue eyelashes |
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Customer |
8 Jul 2019 00:31 Good mascara |
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P***z |
7 Jul 2019 04:30 Perfecto |
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S***a |
6 Jul 2019 02:50 Mascara did not receive, but the store-well done, without Swearing returned the money. For this five stars. Seller recommend. The track was tracked, but our mail is all for nothing-lost. |
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A***a |
5 Jul 2019 03:15 The goods did not come, but the money was returned. For this 5 stars |
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I***o |
4 Jul 2019 06:35 Everything is fine. Wife is happy. Came quickly |
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J***g |
4 Jul 2019 01:37 Brush with silicone. Eyelash neatly go up ~ ~ This product reverse back side effect produce long-not worry light is OK ok ~ ㅎㅎ And three Anxi clean machine products as well, getting the eyes the fan is the key Price cheap and it's OK for home stuff is recommended. |
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A***z |
4 Jul 2019 01:27 Well packed.. Its nice.. I jst received it.. Can't say about quality.. But its good... & came so quickly... |
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A***c |
3 Jul 2019 07:04 Not yet used |
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Customer |
3 Jul 2019 01:54 ok |
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K***a |
1 Jul 2019 08:19 Mascara is good. volume does not give, but lengthens and twists well. In rostov reached in 10 days. Thank you |
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Customer |
30 Jun 2019 02:57 Very fast delivery. My 3rd time ordering this product |
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T***a |
29 Jun 2019 07:55 Shipping 11 days!!! Until i tried, it looks dignified |
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G***g |
29 Jun 2019 04:49 In kiev came for 12 days! Record))) quality like a good, brush rounded, silicone |
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Customer |
27 Jun 2019 23:24 Great item |
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F***a |
27 Jun 2019 13:41 As always on top |
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Customer |
27 Jun 2019 08:49 Very fast and high quality |
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D***a |
22 Jun 2019 11:31 Very pretty mascara. Have not tried yet since had Lasik recently and not allowed to put any makeup for a month but I’m excited to do so later :) overall good package and design, this brand has its business figured out. Highly recommend! |
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O***A |
22 Jun 2019 08:35 Very good store and store! Mascara came in 10 days, the track is tracked before delivery. Mascara is not bad, brush as dear, i liked it. thank you!!!!! |
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Y***s |
21 Jun 2019 12:24 I arrive before time and the products are as shown, i am very happy |
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D***a |
19 Jun 2019 03:30 Before belarus for 2 weeks, packed well) looks expensive. |
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R***m |
17 Jun 2019 18:12 Excellent products and very fast shipping, have tried all the products, and no allergic reaction. Everything was carefully packed, and ín prfect condition. Lipstick and primer have nice weak smell. |
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N***r |
14 Jun 2019 12:45 i bought 3 weeks ago. quick dellivery and product is very good. feels very luxurious my lashes looking good with this product. i recomend product and shop thank you very much for service |
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M***a |
14 Jun 2019 09:39 The goods came early. The store is reliable. Mascara i order for the third time. The quality is very good, lengthens the eyelashes, does not crumble, easily washed off. I recommend mascara and seller!!! |
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U***p |
14 Jun 2019 08:30 Thanks to the store, sociable. mascara is good, lengthens. |
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A***k |
14 Jun 2019 00:30 Yakiniy goods, spvidka delivery. |
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V***a |
11 Jun 2019 03:59 Excellent mascara |
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Customer |
10 Jun 2019 05:09 Thank you! Everything is fine, i order not the first time, i'm happy with the order, fast delivery. I recommend |
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C***r |
9 Jun 2019 07:52 All looks great. I haven’t used yet. I bought a few mascaras to try. The other I have tried from this brand has been great, I’m sure this one will be as well. |
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A***u |
5 Jun 2019 21:17 Thank you. |
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K***a |
1 Jun 2019 10:42 Thank you, everything came quickly)) got well packed, everything came perfectly)) cool store |
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R***r |
1 Jun 2019 00:13 Thank you |
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B***n |
28 May 2019 12:34 Ink has a very cool szczoteczke not deposited the grudkami on at the end. Not yet używałam but looks very cool. Delivery very fast. Zamówiłam also pressed powder with this company and also I am very satisfied. Recommend salesman. Thank you very much |
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E***a |
28 May 2019 08:13 Mascara is still new, this one took about the stock. Today i have already painted another, so i'll try tomorrow. The brush looks promising, i usually fit |
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N***A |
26 May 2019 23:09 Mascara is wonderful, cilia to cilia. Just super. Quality is excellent. |
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R***a |
26 May 2019 00:56 Mascara i liked, applied easily, washed off too, only the brush is flexible very, until i was used to it |
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M***S |
24 May 2019 06:36 It's great, leave long eyelashes. |
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M***y |
24 May 2019 02:43 all ok very fast shiping |
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M***a |
22 May 2019 21:25 Everything is very cool, it can be seen that the line is quality. It came in the package, packed in an insane amount of "pimples", nothing crumpled. Smell, color and weight correspond to the claimed. I haven't used it yet. The only thing that alerted me was the heterogeneity of the tonal agent, although the shelf life is up to 2022 and the smell is pleasant. Perhaps it should be, i attach the photo, decide for yourself. After "test drive" i will add a tip. (By the way, usually, i use estelauder cosmetics, luxury, so i will be extremely picky.) |
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E***h |
22 May 2019 16:53 Until i was |
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U***r |
20 May 2019 09:04 The goods are received in ukraine, kiev region, from the moment of order to arrival at the destination for 14 days, the box is not crumpled, packed in pupyrku. The product has not yet been used, after the test i will add a review))) a wonderful store with an excellent choice of quality products!!! i recommend the store!!! |
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Customer |
20 May 2019 00:40 Mascara is gorgeous! Do not crumble, very resistant, beautifully decorated-nice to hold in hands |
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R***s |
18 May 2019 03:44 I did not receive the order. But ratings 5, for communicating with the store. He's sick for the goods. But the delivery failed |
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E***a |
17 May 2019 10:05 Mascara i order not for the first time, as always excellent. Order this mascara and it will become your favorite. |
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