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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (30) |
96.8%
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4 Stars (1) |
3.2%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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A***a |
16 Jul 2019 08:05 The goods reached the samara region for 11 days. With the store did not communicate. For such money, eyelashes of good quality. |
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M***r |
15 Jul 2019 18:55 Awesome as always! They came so fast!! |
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E***s |
15 Jul 2019 14:51 They are soo beautiful best lashes ive eve bought i regret not buying more but ill defenetly be buying more! |
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F***n |
15 Jul 2019 13:41 BEST SELLER! |
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B***a |
15 Jul 2019 11:02 Besides these lashes looking amazing and affordable ,they shipped real quick ☺️. definitely will be ordering again. |
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E***a |
15 Jul 2019 00:26 These lashes are bomb! Will order more |
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J***o |
13 Jul 2019 18:19 Super cute and amazing packaging! |
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B***o |
13 Jul 2019 14:46 Super fast shipping arrived within 1 week ! These are my favorite and been ordering them for a while now ! |
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F***n |
13 Jul 2019 14:11 The best store I've met in AliExpress till now! |
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S***i |
13 Jul 2019 00:38 Great, big and fluffy :) |
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Customer |
12 Jul 2019 12:29 Thank you for the lashes they look great! Also when u receive it it comes in a cute little case which was my favorite |
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B***e |
12 Jul 2019 10:41 The item came perfectly shipped no damage at all and came the time it said it ahoild |
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Customer |
12 Jul 2019 02:26 It's at least my 4e order and I'm still so satisfied. I will of course continue to order. Send fast and more. Nothing to say. |
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Customer |
12 Jul 2019 01:11 I love these lashes. They were exactly what I was looking for. They look beautiful. Will buy again. |
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Y***s |
11 Jul 2019 10:59 Brautiful lashes!! Super soft. Arrived before expected! |
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E***o |
11 Jul 2019 04:39 Just received my lashes and they are gorgeous! |
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Customer |
11 Jul 2019 01:40 thank you very much for the good service & quality products! |
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M***e |
10 Jul 2019 23:46 They are light and flexible. I love it! Faster delivery than I thought. (10 days) |
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P***i |
10 Jul 2019 00:16 Case was broken |
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Customer |
9 Jul 2019 17:25 As in the picture |
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U***r |
9 Jul 2019 11:29 This lash is extremely great I love the quality . I’m pleased |
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Customer |
9 Jul 2019 08:04 Always so satisfied, I still expect 1 then I will continue to order. |
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S***r |
9 Jul 2019 07:34 as per the description |
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Y***g |
8 Jul 2019 21:35 Love these lashes! |
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C***e |
8 Jul 2019 21:18 i bought D801 and D810 because i wanted to try 2 different styles. i like the one thats shorter to longer more for my smaller/hooded eyes. they don't look very thick in the pictures but they're definitely thicc. got it in 2 weeks. |
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D***o |
7 Jul 2019 22:46 very PRETTY. took a while to come doe |
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Customer |
7 Jul 2019 19:57 The lashes are so pretty! Pretty accurate to the picture. I only got D808 but I’m forsure ordering some more. Def recommend! |
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F***r |
6 Jul 2019 18:17 I bought the 808 Lashes and I love them! If you’re thinking about getting them, girl get it! Perfect length and super cute, flirty lashes. Not tooooo long. Look rlly nice on. |
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M***z |
6 Jul 2019 16:40 Better than expected :) and fast service |
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P***a |
6 Jul 2019 12:38 TOP |
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B***D |
6 Jul 2019 07:05 Great quality for both lashes and packaging. Length is quite long for Asian (Chinese) eyes but style is on point. Would definitely order again! |
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