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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (30) |
85.7%
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4 Stars (5) |
14.3%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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B***n |
10 Jul 2019 07:58 Mediocre. Shipment to Liberia a little over a month. |
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A***n |
9 Jul 2019 11:28 I order not the first time, the quality is good and most importantly they are light, delivery is fast. I wear the first pair bought two seasons ago so far, this time i ordered another color :) |
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F***r |
9 Jul 2019 09:51 Thank you store! Delivery is very fast. Epacket reached in 12 days, track tracked always. Description the exact size in size on the foot 23,5 ordered 6 and fit well, my leg is not full, but there is a little stock it is good. Very cute, in general i'm very happy. Seller honest. seller recommend! |
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I***a |
9 Jul 2019 08:09 Very high quality slippers. When ordering confused what seemed to look rude on the leg, but, fortunately, in fact look not big and very neat. Everything is smoothly stitched, inside-a leather lining, and on the insole too. On the leg sit comfortably, soft, weightless. I took the length of the foot, i have less than 24,5, but more than 24,2, i took 8. the size approached perfectly. Delivery is very fast-less than two weeks. I hope we will make friends with these slippers for a long time))) |
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N***a |
9 Jul 2019 06:18 Moccasins are very good in quality, but a little rubs the edge on the heel. I will hope that after processing the means for shoes it will pass. The size fully corresponds to the size table, i'm happy. It is very surprising that the order will arrive in russia in 2 weeks, it is incredible! |
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Customer |
8 Jul 2019 12:15 these are perfect so comfy and cute awesome may buy another pair |
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L***a |
7 Jul 2019 08:00 Very cute and comfortable moccasins. I generally adore pasta, i had many different. i measured, excellent, size in size. I do not know how to wear it, i generally wear it neatly. But these cool, reduce the visually leg. I recommend! Light and soft. The store is excellent! 5 points. |
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N***a |
5 Jul 2019 09:30 Shoes are good. But 40 size is small ( |
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M***a |
3 Jul 2019 17:20 Same as the image |
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E***a |
27 Jun 2019 06:40 Great losers! Soft, comfortable. The order came quickly, packed perfectly, there is no smell. |
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Customer |
27 Jun 2019 02:49 to the store thank you I have received my order I am very satisfied with your service the shoes are good to use light and fits at the feet of my customers Thank you very much |
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A***z |
26 Jun 2019 08:45 I really liked them. |
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T***a |
26 Jun 2019 07:31 Thanks to the store for the order. Fast delivery to russia from-petersburg. The order is satisfied. Let's see how much are carried. The sole is very thin. Visually, i like this model. Light and comfortable on the leg. |
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S***s |
26 Jun 2019 02:00 Received the shoes in time, they were securely packed, with air bags embedded in the inside; the shoes came in excellent condition, absolutely fit in size. Very satisfied and recommend to buy. Thank you very much!!! |
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A***v |
22 Jun 2019 07:24 To smolensk came very quickly in 12 days. Shoes awesome. The size approached perfectly. On the leg look beautiful. Order according to the length of the foot. Thank you very much to the store!!! |
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Customer |
20 Jun 2019 12:58 Very nice comfortable shoes I highly recommend these products |
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M***a |
20 Jun 2019 10:09 Soft, comfortable, but a little crooked glued toe of the sole. Came in a bag with an inflatable liner, which did not help to deform the boot sock a little. Should straighten, after fitting, looks much better. The size table corresponds. Color as in the photo, dry mustard. |
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K***o |
17 Jun 2019 03:52 If good are not bad, size 38 a large pelin for foot 24 cm Nothing that cannot be fixed with a template Intense color |
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M***a |
14 Jun 2019 22:58 The parcel came quickly, really liked. Thank you store! |
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Customer |
14 Jun 2019 22:31 I purchased the red color. very comfy will be buying more. |
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K***a |
13 Jun 2019 16:37 Fast and smooth |
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Customer |
13 Jun 2019 10:03 On a very wide leg. I have a wide leg with a high lift, and then wide. Delivery is very fast, in 16 days arrived, the parcel was tracked. |
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E***a |
12 Jun 2019 11:58 Come, thank you. |
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Customer |
12 Jun 2019 08:08 Very good article in perfect condition. The only thing is the delay. |
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S***s |
11 Jun 2019 12:29 Duzha schvidka delivery 13 days, yakik suede in the photo border still, ale norms. Everything is ok in the kitchen. Uncle. |
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Customer |
11 Jun 2019 06:56 Super! Shipping fast! I advise |
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V***v |
10 Jun 2019 20:49 Size fit. Really liked. Fast shipping. I recommend the store. |
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I***t |
7 Jun 2019 09:09 Moccasins are super! light, seemingly high-quality, the lines are even, there is no glue anywhere. On the russian 39 took 9, came up cool. I'm happy with everything, i recommend |
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S***a |
6 Jun 2019 22:13 The shoes are as shown on the pictures. Unfortunately by my mistake I ordered small number |
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J***s |
5 Jun 2019 19:34 Cute |
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C***Z |
5 Jun 2019 16:58 thanks!! |
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G***v |
5 Jun 2019 11:01 delivery three weeks! shoes light and soft, like slippers, my wife liked! |
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V***v |
4 Jun 2019 10:10 Corresponds to the description. Come quickly. I advise the store. |
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Customer |
4 Jun 2019 02:04 In tomsk region. In the village came in 3 weeks. There is no smell of glue. At its russian 39,5-40 wrote 10, slightly free, light, comfortable. I like |
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R***t |
3 Jun 2019 17:17 Shoe is of great quality. Looks expensive. No arch support so definitely needs an insole, but comfy with one and is a great-looking casual shoe. Fast shipping. |
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