Equipped with high performance infrared LEDs, this camera provides you clear night vision. And with smart IR-Cut filter, day and night vision becomes crisp and vivid. Stay confident that you'll always have a reliable eye spy.
1.All items carry a 1 year manufacturer warranty,please set your mind at rest to purchase.
2.If you have any other concern or are not satisfied in any regard ,please have no hesitation to contact us firstly,we will try our best to slove your problem.
*About Logistics
1.Most products will be shipped within 72 hours(exclude holiay and weenkend) after clear payment we receive.
2.Please fill in correct shipping address and contact phone for your order, we don't take any undelivery reponsibility because of the wrong Recipient information you gave.
*Support
–No matter what you meet, feel free to contact us firstly,we will do our best to solve your questions, there is a professional technical team to guide you to solve the problem.
*Feedback
–Pls kindly help with the delivery confirmation once package receipt.Pls dont forget to leave us a 5 Star Positive Feedback after Receiving your items.
A:Please confirm that the mobile phone and camera connected in the same LAN(one router),check if the Network indicator of the camera is ON.If the camera and mobile is not in the same LAN,Please try to add device by Manual add.
2-Q:In the Device list,Device Indicate “Offline”
A:Please check if the camera is connecting the network ,Check if the indicator is on.Make sure the router is working well.
3-Q:How does the camera record the video, storage directly in mobile phone? Or need card storage?
A:Need to insert SD / TF card, video will be automatically cover when there is no space on the SD/TF card, means the newest video will cover the earliest recorded.
4-Q:Why Google Chrome/Safari/Firefox/Opera etc.Browser doesn’t display 720P?
A:No!This reason is that our Web Browser Developing Software based on IE Web Browser.Others could be incompatible.
5-Q:WIFI Camera can’t connect with WIFI
A:Please make sure the WIFI password is correct ,Camera doesn’t support 5G, so please make sure the mobile connect with 2.4G WIFI network .
6-Q:What kind of situation need to reset the device
A:For the below issue ,please kindly reset the device for testing .
a.Forget the password
b.Wifi is unstability
c.APP has the problem after upgrade
d.The network is changed
7-Q:When the camera begin to alarm ,but you didn’t receive alarm email
A:Please check you Email Setting has opened “SMTP” function ,and you also need to open the “Client”Authorized Code ”and set it as the same as you email box’s password.Only then ,you can receive emails from APP
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get them for Cheap (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.gethemforcheap.com/buy
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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