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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (27) |
96.4%
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4 Stars (1) |
3.6%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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K***s |
15 Jul 2019 13:05 Very beautiful |
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O***h |
2 Jul 2019 01:19 Nice bow ties. This time arrived without damage, but package with hard plate would be better. |
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O***h |
20 Jun 2019 12:40 Fast shipping, Good quality, slightly different colour of each piece (ordered 10 pcs). Insufficiently packaged only bubble envelope and one layer bubble foil miss hard pad preventing break. In second ordered package was 8 from 10 broken. |
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V***y |
18 Jun 2019 18:24 Smaller then i expected. |
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R***c |
18 Jun 2019 14:03 Excellent butterfly, good quality, without chips and cracks, well sewn and so on. Satisfied |
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Customer |
17 Jun 2019 11:50 Very happy with my purchases. Taken in 3 copies, delivery quite fast, good quality. Darker in real life than in my picture |
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O***a |
11 Jun 2019 05:42 Beautiful and high-quality butterfly, corresponds to the picture. Thank you store |
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S***E |
7 Jun 2019 08:05 beautiful. top quality |
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A***a |
6 Jun 2019 06:32 Very beautiful butterfly all perfect |
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I***c |
24 May 2019 13:26 Good product as described. |
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M***N |
22 May 2019 11:17 Thank you+++ |
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P***i |
22 May 2019 01:28 all ok |
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P***d |
15 May 2019 13:35 super. |
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A***v |
14 May 2019 23:34 Quality is good. Only recommended. The Delivery after Germany has about 28 Days lasted. |
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S***a |
4 May 2019 02:04 All ok. |
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K***a |
18 Apr 2019 01:04 Amazing!! Thanky you. Also the shippment was really fast. |
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F***g |
17 Apr 2019 08:09 Conform to the description received 15 days in advance |
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P***c |
16 Apr 2019 03:56 good tie |
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M***o |
14 Apr 2019 09:38 Well made |
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M***o |
24 Mar 2019 04:46 Very good! |
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M***r |
21 Mar 2019 03:14 I like it |
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B***a |
20 Mar 2019 09:54 I liked the goods) in the hands to keep nice, looks dignified. Delivery taking into account the chinese new year-ok. |
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L***s |
2 Mar 2019 07:23 Super Merci |
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H***a |
19 Feb 2019 03:37 very nice and good quality |
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S***s |
11 Feb 2019 07:32 Beautiful, greeeat price. Good quality. |
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M***e |
28 Jan 2019 09:15 The wood has a nice color, the size is good. |
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F***e |
25 Jan 2019 06:41 Cook coook came fast so beautiful as in the picture |
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S***a |
21 Jan 2019 22:57 super perfect |
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