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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (28) |
90.3%
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4 Stars (3) |
9.7%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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J***s |
1 Jul 2019 22:27 Item arrived on time and as pictured |
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O***d |
1 Jul 2019 08:53 Thank you! Super!!!! |
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K***k |
27 Jun 2019 10:05 This product is exactly how it has been described on the website. It's very comfortable and the quality is good for the price. Overall loved these Moccasins :-) |
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E***a |
21 Jun 2019 09:10 Unfortunately small. And presses the back. |
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G***k |
19 Jun 2019 07:58 All super! i order 2 times! super |
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A***h |
13 Jun 2019 10:06 Quality is excellent) and fast delivery |
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T***a |
11 Jun 2019 05:58 I doubted about the choice of size, wrote to the store. In my full russian 37 size advised to take the size 8. came perfectly! Do not press and do not hang out, quality seam, the sole looks great! Look very dignified! She took for work under pants and blouses perfectly! Thank the seller! Delivery is very fast) other orders go much longer to vladivostok! I recommend! |
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G***k |
4 Jun 2019 06:17 Just super! I will still order! The store is well done!!!!!! |
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E***a |
4 Jun 2019 00:51 The product corresponds, but if the size you need to take two sizes larger |
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Customer |
2 Jun 2019 21:02 This is my second order and it's great . I loved it |
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F***e |
1 Jun 2019 11:03 Very ok shoes.....exactly as described. |
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Customer |
29 May 2019 17:48 slightly small but i can manage |
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S***n |
27 May 2019 08:57 Beautiful shoes. Perfect size |
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K***a |
26 May 2019 04:51 Very big |
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Customer |
24 May 2019 21:55 Selected size according to the table, color and quality-perfect! All according to the highest standards. Pack szła OK 3 weeks. Worth was wait. Perfect for slim feet! Very thank you stores! |
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Z***c |
24 May 2019 04:53 Congratulations, number perfect, comfortable and soft. The seams drite well done, good good ..... Thank You |
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D***a |
18 May 2019 10:28 I received the package, everything is perfect! I am very satisfied with the product! Very super!!! |
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H***a |
13 May 2019 09:30 Quality is good, at 39 size 9 large (gave to the neighbor) |
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F***a |
11 May 2019 05:47 If I can give the store 20/20 I would have it on this I pull my hat the shoes are beautiful as on the description I will recommend do not hesitate to do as because the quality of the shoes with the price remains desired Thank you AliExpress thank you to the seller |
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Customer |
6 May 2019 13:06 Norms |
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O***a |
4 May 2019 08:06 Very satisfied with its choice. and most of all satisfied with the store. in time sent the order and quickly received. Thank you for the product. Seller recommend. |
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A***a |
4 May 2019 06:03 Moccasins are beautiful!!!!!! The color is as requested. The sole is athens. Inside is a soft cushion. True size a little too big took but on tired after work legs will be very good!!!!! Recommend!!!!!!!! |
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T***V |
25 Apr 2019 22:43 Very neatly packed. Fit in size and fit on a wide leg. |
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K***a |
24 Apr 2019 15:29 10 days have passed! Very fast shipping!!! Quality at altitude! There's nothing to complain about! The length of the insole corresponds to the size of the table, but due to the fact that the material is soft, even on the floor of the finger space! On a wide leg!!! |
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Customer |
18 Apr 2019 02:38 Good but bigger, i have a size of 25 cm and 40pp large, on a wide leg well. normal quality for this money |
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E***a |
17 Apr 2019 09:03 Good moccasins. Look great. Looks like it's genuine leather. On the length of the foot 24 cm took the size 8. dressed with difficulty. Inside is a good, quality insole. But thick. I pulled it out, and my leg even dangles a little. In general, the product is quality, i recommend. If you want to wear with a "native" insole, take a larger size. |
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U***b |
16 Apr 2019 09:56 the shoe is worth every dime..thanks store |
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O***y |
16 Apr 2019 09:14 Came quickly, in 3 weeks. Fit in size, soft |
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L***z |
15 Apr 2019 03:50 I expected higher quality and it is recommended to take one more size standing. |
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G***a |
12 Apr 2019 21:59 Bigger, stop 25, took the size 40, large for size |
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N***a |
12 Apr 2019 07:08 Cute shoes. Size was pressies well. Delivered quickly |
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