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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (53) |
86.9%
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4 Stars (8) |
13.1%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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L***a |
15 Jul 2019 23:57 Perfect |
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C***a |
15 Jul 2019 12:51 I like this product! |
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M***a |
10 Jul 2019 09:36 The goods did not come, the money was returned |
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I***a |
9 Jul 2019 01:00 Very cool mascara! I order constantly |
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T***o |
8 Jul 2019 11:01 I am very pleased with both the store and the ink. I order from him for two years. With my sensitive eyes, mascara is super!!!!!!! I recommend. Does not flow, lengthens. When flushing does not leave black circles under the eyes. With pleasure i will order more!!!!!! |
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Customer |
6 Jul 2019 05:46 very accurate |
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O***a |
5 Jul 2019 13:10 I'm very happy. Delivery to st. petersburg 10 days. Track code is tracked. The product is excellent! Thank You |
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K***o |
4 Jul 2019 13:42 To the cms came quickly. The quality is good, small smell, the brush is comfortable, does not glue, washed off with water, lumps, there is no panda effect. Thank you store! |
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Customer |
4 Jul 2019 09:16 Mascara at first glance is good, it reached ryazan in just two weeks! In fact, until i had time to try, then you can add a review |
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S***s |
3 Jul 2019 07:26 Great |
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M***d |
2 Jul 2019 22:44 Thank you very much! I order a second time, fast delivery and very cool mascara!!!! |
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A***w |
1 Jul 2019 14:50 Received thanks, went longer than last time in 10 days came. I like it mascara. Thank you, your money is worth it. |
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Y***y |
1 Jul 2019 04:17 I love it! |
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I***o |
26 Jun 2019 05:54 The goods did not receive. The money was returned. Thank you |
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A***a |
25 Jun 2019 04:26 The best mascara, i order not the first time. Thank you store |
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S***v |
23 Jun 2019 09:56 Wife was great |
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A***o |
22 Jun 2019 01:09 Very Fast shipping , very good quality , love them , recommend !!! |
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A***a |
19 Jun 2019 15:39 Ok |
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I***n |
19 Jun 2019 14:45 Mascara was delivered to the central region of russia for more than a month, the track was not tracked, packed well, without visible defects. Quality will appreciate later, ordered for the first time. |
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E***a |
19 Jun 2019 10:10 Corresponds to the description |
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M***v |
18 Jun 2019 01:29 Thank you |
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F***a |
17 Jun 2019 14:47 The orders are very accurate |
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V***n |
15 Jun 2019 09:15 The spouse really likes this mascara. I order not for the first time. Washed with lumps without divorce. |
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M***T |
15 Jun 2019 06:11 Good mascara |
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T***a |
11 Jun 2019 02:10 I order not the first time, the goods are quality, the delivery is super fast! I recommend the store and the goods. if you could increase the number of stars then it would be 10 ++++++++++++!!!!!!!!!!!!!!! |
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Customer |
10 Jun 2019 22:58 I didn't like it. The case from the carcass began to immediately understand the spare parts. Paints, but the smell of carcasses as water-emulsion paint |
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A***o |
10 Jun 2019 09:07 Good mascara. |
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F***r |
4 Jun 2019 09:15 Lengthen the eyelash a lot but leave some pegote between hair and hair |
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E***a |
3 Jun 2019 13:33 I love this mascara very much, i order not for the first time. She's awesome!!! Does not crumble, washed off with warm water, increases the volume, cilia do not merge. Seller many thanks for the fast delivery! |
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O***s |
3 Jun 2019 04:54 It came quite quickly. 21. 05 ordered, 3 06. It came. not tracked. mascara is good, not dry, sealed well. |
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S***k |
31 May 2019 04:10 Not bad mascara for this price. Eyelashes extend well, but does not give volume. Paint only in one layer. If you apply a second layer, then glue all eyelashes. Shipping is not fast. |
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D***s |
29 May 2019 12:30 As seen in propaganda |
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A***b |
29 May 2019 12:00 As always on top, but problems with delivery. Stopped reaching, please understand |
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A***a |
29 May 2019 10:29 Ordered 15.05, came 29.05, very quickly, thank you. Mascara really like, i order not the first time, does not crumble, washed off with water |
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I***a |
29 May 2019 01:19 I order already 3 times, excellent quality |
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L***a |
28 May 2019 22:14 Mascara does not crumble, it lengthens the eyelashes well, it is happy with rocking, i will order more |
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Customer |
26 May 2019 03:11 Excellent mascara!!!! |
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T***a |
25 May 2019 11:48 The order was made 08.04, received-25.05-went more than a month, the movement was not tracked. Mascara lengthens the eyelashes well, about increasing the volume-not especially, but, in principle, very good value for money. How it is washed off-let's see. Day passed-not falling asleep. In general, good mascara, i'm quite satisfied. |
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Z***a |
23 May 2019 23:11 Carcass charm does not smear and rolls |
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N***r |
21 May 2019 21:58 Szép Nagy szempillát csinál. |
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O***a |
17 May 2019 20:28 Very good mascara. In the heat does not flow and does not smear. The test with water stood perfectly. I have very sensitive eyes, so after this carcass they did not scratch. I recommend to buy. Washed off by the usual means for removing cosmetics |
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A***v |
17 May 2019 10:54 I ordered my mother very satisfied, said to wash off easily, only one brush is big, and little, i ordered already 3 of her |
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O***a |
15 May 2019 23:32 The goods did not come, the store returned the money! And mascara is good, i ordered it before. |
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J***o |
15 May 2019 11:44 I order not the first time. I like it very much. |
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A***a |
14 May 2019 20:56 Tush has not yet used. But delivery, packing-everything is fine! Thank you store! |
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A***n |
14 May 2019 13:45 Mascara did not come, the store returned the money |
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G***a |
14 May 2019 10:30 It seems good, but to avoid spider legs failed. Delivery 32 days. |
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K***a |
14 May 2019 10:17 As always it is divine!!!! I order in the 5th time |
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G***a |
13 May 2019 04:34 Mascara cool, the quality pleasantly surprised me.) packed perfectly. worth the time that waited. |
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S***a |
11 May 2019 12:12 Everything is ok. Delivery fast 13.04 ordered 11.05 received. thanks. |
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