Free shipping for all orders. Shipping method depend on order amount and destination.
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Destination |
Free Shipping Policy |
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United States |
< $200, Free Post Air Mail/ePacket |
>$200, Free FedEx/DHL |
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Russia Federation |
< $200, Free Post Air Mail |
>$200, Free EMS |
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Brazil |
Free Post Air Mail, please contact to us if you need express. |
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Canada |
< $60, Free Post Air Mail |
$60-$200,Free ePacket |
>$200, Free FedEx/DHL |
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United Arab Emirates |
< $150, Free Post Air Mail |
>$150, Free Aramex |
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European countries/ Asian countries/ Australia/New Zealand/ African countries |
< $200, Free Post Air Mail |
>$200, Free DHL/FedEx/Aramex/EMS |
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*Delivery time of Post Air Mail: 10-60 days (strict customs policy,busy season,bad weather may result in delay). *Delivery time of EMS/ePacket: 7-15 days. *Delivery time of DHL/Fedex/Aramex: 3-8 days. *Express parcels may have tax issue.Please cooperate with customs to pay tax in that situation. *The international parcels normally take 2-5 working days for unpdating tracking information online. *Orders will be shipped in 12-36 hours after payment completed. Large amount order may take more days to prepare. |
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Default package is like the following picture. If need gift box,please contact us and pay additional charge ($1-$3/pcs).
Dear buyers, we guarantee your zero risk purchase experience here. For any reasons you are not satisfied with the orders, please contact us before you leave feedback or open dispute. We will try our best to solve the problem for you.Thank you!
1, Quality problems: If the products are not the same as our description or broken in transit, please take clearly photos in 7 days after you received and send photos in order message. We will provide you refund or replacement after we confirm.
2, Any other reasons: For any reasons you don't like the products, please contact us in 15 days after you received the orders, please make sure the products are in orginal condition and undertake the shipping cost by yourself. We will provide whole refund or replacement after we receive the returned products.
Our products are made with best gold/platinum plated technique and excellent craft, normally will not fade in 2 years. But they maybe damaged if used by inappropriate wearing habits. Please keep them well, they will look brand new for long time. Thanks for understanding.
Dear buyers, if there is any problem about our products after receive them, please contact us immediately and show us pictures of the problem. We will make every effort to solve it for you. If you are satisfied with our products and service, we will greatly appreciate it when you give us a five star feedback. Thank you very much!
MGC jewelry has more than 10 years of design and manufacture experiences in jewelry industry. We have our own factory which locates near Guangzhou, China. We insist to provide high quality items with competitive price. Many exclusive designs are hot selling on market in the world, and we have new arrivals every month. Welcome to check and place orders. If there is any question, requirements or suggestion about our products, we are very glad that you could contact us via Email, Trademanager or just leave us messages in your order.We will reply you very soon and do our best for you. Thank you!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get them for Cheap (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.gethemforcheap.com/buy
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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