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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (56) |
90.3%
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4 Stars (6) |
9.7%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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V***v |
16 Jul 2019 04:37 This mascara is my favorite! Excellent |
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Y***a |
15 Jul 2019 12:33 10 days shipping, very fast, mascara is good, wash off well, do not fall asleep, no lumps, thank you very much |
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L***s |
15 Jul 2019 08:55 Hello today 15/07 received my package with 23 units shipped via ePackt, purchase 19/06 fast shipping correct quantity. But ask the store that when ship orders, improve the packing because the Brazilian has care packages and how can see damaged some boxes and as for resale is difficult. For put bubble wrap around the box next time. SUPER Recommend the seller!!!!!! Thank You |
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K***k |
15 Jul 2019 02:57 Not the first time i order this mascara. Took 6 pieces, so that it came faster. I use ink for 2-3 months, then it starts badly applied, uneven. And throw it out. For such a price is perfect. In the photo, its effect by the end of use, and the first month is simply superbly applied. Lengthens |
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A***a |
15 Jul 2019 00:29 Good mascara, silicone brush but soft. |
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Customer |
14 Jul 2019 09:36 The goods never came. When i ordered the first time, i came and i really liked it |
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L***i |
14 Jul 2019 05:15 As always, mascara at altitude, not the first order |
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M***o |
14 Jul 2019 00:36 I don't get the product but the store ne returned my money thank you |
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T***a |
13 Jul 2019 10:57 I order not the first time. the order came very quickly, for 2 weeks. |
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I***N |
13 Jul 2019 07:58 I got a carcass, sooo long went. but i do not like a brush very small |
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D***a |
12 Jul 2019 09:08 Mascara afigennaya, only goes 2 months. |
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N***e |
12 Jul 2019 06:51 The parcel did not receive, the money was returned |
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A***a |
12 Jul 2019 03:21 To moscow 2 months there was a parcel. Mascara i buy this for not the first year. |
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O***k |
12 Jul 2019 03:17 A very long time was the order from 05.08-11.07 in krasnodar region. A box of mint, did not try, i'm generally allergic, so i'll write later |
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Customer |
11 Jul 2019 07:20 Mascara is cool, i use it for a long time, very satisfied. This store ordered twice i will order more. |
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Customer |
11 Jul 2019 03:40 Good product |
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Customer |
11 Jul 2019 03:28 Mascara arrived, went for a long time, i do not know what quality, inside is not dry, the consistency is good, came in a box-thanks |
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I***a |
11 Jul 2019 02:19 Mascara is normal, the second layer is beautiful and eyelashes are very beautiful. The selicone brush, for me is not familiar, but it separates the cilia well. Half a day passed, nothing crumbled. Yesterday i tried to paint and wash off, washed well just with water. and i think that with this ink in the water it is not worth climbing, it is not waterproof. The period of release and shelf life is worth, which pleases. but the most important thing of allergies does not give, only for this it is already worth putting 5 ******. thanks to the store!!! |
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F***r |
10 Jul 2019 22:31 I did not receive the order. The store returned the money. Ordered again. This mascara has already been bought, it is good, i like it. |
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F***r |
10 Jul 2019 21:50 The goods did not receive, the money was returned. |
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M***a |
10 Jul 2019 12:46 I love this mascara, i always order it. Lays down well, lengthens, the volume does not give, but i do not need it) very satisfied! |
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Q***a |
10 Jul 2019 10:48 11 may-3 july voronezh, i advise. as in work, i will write |
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Customer |
10 Jul 2019 10:29 The goods did not come, the money was returned |
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T***o |
10 Jul 2019 01:15 Favorite carcasses |
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H***e |
9 Jul 2019 11:02 Well-received. |
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O***a |
9 Jul 2019 09:20 Ordered several times, this did not come, sorry |
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M***m |
8 Jul 2019 22:42 great one |
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L***a |
8 Jul 2019 15:46 I love this mascara!!!. I already buy for gifts |
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R***v |
8 Jul 2019 11:34 The store sent the wrong goods, unfortunately. Money returned without problems |
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S***v |
7 Jul 2019 22:54 Thank you! |
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T***a |
7 Jul 2019 00:27 Good |
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J***a |
6 Jul 2019 19:54 I recommend. I order a second time, there are no allergies, it falls easily and without lumps, the volume of crazy, it does not crumble. It's as it says. |
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V***d |
6 Jul 2019 07:59 Very pleased with the order. Came mascara in a beautiful box. Quickly, paints perfectly. Thank you store |
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E***a |
5 Jul 2019 22:14 Finally came mascara, though long waited! For a long time i use this ink, i'm delighted with it, thank you |
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M***a |
5 Jul 2019 12:29 Good mascara, corresponds to the description and sample. I approached, the order is happy. The order came quickly, in two weeks. |
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C***a |
5 Jul 2019 11:50 Like mascara! Came in a very pretty! Already returned to make another purchase! Recommend the store! |
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G***l |
5 Jul 2019 05:52 Great mascara. We take regularly with my daughter. |
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I***a |
4 Jul 2019 23:21 The goods are good, but did not reach |
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N***a |
4 Jul 2019 09:08 Mascara is very good, i order a second time, thanks to the store, i recommend |
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A***a |
4 Jul 2019 07:18 Delivery 3 months. Horror. The smell is not pleasant |
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I***A |
4 Jul 2019 06:00 Good mascara. polish third year. Allergies do not cause, lie flat, waterproof |
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A***i |
4 Jul 2019 05:31 Packed well, looks great |
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J***a |
4 Jul 2019 04:25 Mascara came in a box. I order the second one. |
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I***a |
4 Jul 2019 00:13 10.05 made an order arrived in lipetsk 2.07. Thank you all satisfied! I order this mascara not for the first time. i like it. |
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O***r |
3 Jul 2019 17:33 Came for a month thanks to the store |
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N***a |
3 Jul 2019 11:55 it is not as good glued eyelashes and is very fluid even it is sticky as glue but it becomes |
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O***o |
3 Jul 2019 08:05 Och good mascara |
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M***z |
2 Jul 2019 15:43 Good |
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A***y |
2 Jul 2019 13:32 Thank you very much for the fast delivery. The parcel came to a new mail |
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Y***o |
2 Jul 2019 03:18 Wonderful |
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